Managed Services Agreements successful

October 24 2007

In the spring, Radio Holland Netherlands booked a global Frame Agreement with Smit Vessel Management Services in Rotterdam. The agreement concerns service & maintenance support by Radio Holland to Smit operations worldwide for an indefinite period. The contract includes 40 ships to start with, which are based in Rotterdam, but also Nigeria, Gabon and New Guinea. Consecutively, Radio Holland USA followed by booking Full Maintenance agreements with Teekay Corporation and Radio Holland Hong Kong tied the FMA knot with China Navigation.

These agreements prove that the interest from ship owners for managed maintenance agreements with Radio Holland is growing. Radio Holland aims to conclude a mutually beneficial co-operation with global ship operators, so that they can operate their vessels and fleet as effectively as possible. Smit Vessel Management Services Smit is a maritime service provider, with the world’s seas and ports as its fields of operation. SVMS offers world wide vessel management services, which includes technical management, crewing, (global) procurement, safety and health activities. The company has earned an excellent reputation by combining expertise and experience with high-quality materials and equipment. Which is why they were looking for guaranteed operation of the electronics on board, with no hassle, at low cost, highest quality and budget predictability for maintenance on the navigation and communication equipment. Radio Holland, already a well known partner for Smit, was selected because of its strategic plan, including performance indicators which shows that Radio Holland aims for perfect service performance and which aims at a win-win strategy for both Smit and Radio Holland. The global network was another important reason for Smit to choose Radio Holland.

Management Service Agreements

For a fixed contracted fee, the ship owner outsources the total maintenance & repairs to Radio Holland. We make sure that the equipment under contract is always operational. The ship owner does not have to worry about labor, spare parts and periodical replacing costs. RH will also provide the ship owner with regular management reporting and information about the cost of ownership for his equipment. This enables the owner to efficiently plan and control the continuation and maintenance of equipment. The agreement can also be completely tailormade. The objective is to create a win-win relationship between RH and the ship owner or manager. The ship owner is required to provide optimum information before Radio Holland plans to carry out the service call on board, thus allowing RH to perform in the most effective and efficient way.